Description
Success in any industry relies on relationships, whether with co-workers, clients, suppliers, or investors. When you’re well-mannered and considerate in dealing with others, you create engaging, productive, and long term business relationships. As such, it is important to learn, not just the technical side of a business, but how to conduct one’s self in the company of others. This is where business etiquette comes in.
Participants will be able to:
- Define etiquette and provide an example of how etiquette can be of value to a company or organization.
- How to make effective introductions.
- Identify the ways to give a good impression.
- Identify at least one way to minimize nervousness while in social situations.
- Identify ways to remember names.
- Identify the 3 steps in giving a handshake.
- Establish guidelines for business emails and telephone use, including cell phones.
- Understand basic guidelines in international etiquette.
