Description
This Supply Chain Management course provides students with an understanding of the processes, strategies, and tools required to manage interconnected businesses that deliver goods and services to consumers. Students will explore critical aspects like customer satisfaction, cost control, performance improvement, and product development. The course covers foundational concepts, strategic planning, operational techniques, inventory management, and monitoring, ensuring students can optimize supply chains for efficiency, flexibility, and success.
- Overview of supply chain management and its importance
- Key drivers: customer satisfaction, cost control, and performance improvement
- Understanding procurement, forecasting, and inventory costs
- Roles of suppliers, producers, customers, and end consumers
- Strategic, tactical, and operational supply chain levels
- The five stages: planning, sourcing, making, delivering, and returning
- Managing product, information, and financial flows
- Inventory management techniques and just-in-time strategies
- Tools for tracking, monitoring, and managing alerts (dashboards, RFID, SKUs)
- Identifying bottlenecks and implementing proactive solutions
ICC Course ID #:44024; 0.5 Contact Hours; 0.05 CEUs
