Program Policies

The participant understands that each member has a personal and unique student portal and all access and engagement must be made through their personal portal by logging in to www.FEDLearningCenter.com (www.FEDLC.com) to access and engage with any training activity or material including but not limited to knowledge checks, quizzes, supporting materials, certificates, and CEUs.  This means that all participants must have access to a smart device for all courses, including all in-person events.
The participant understands that they are to only use true and current information about themselves on their personal member portal. They understand that their profile on www.FEDLearningCenter.com (www.FEDLC.com) is specific to them and all access and engagement is exclusive to their use. They understand that they are who they say they are and that they must provide proof of ID by showing a valid state-issued ID at all in-person events.

Participant understands that all FED Learning Center in-person events will be proctored by a 3rd party; meaning that both an instructor and another individual will be present. This 3rd party proctor will verify ID upon sign-in and act as witness that the person taking the course and subsequent quiz within the online member portal is in fact the registered and signed-in person.

Participant acknowledges and agrees that if more than 10% of the course is missed, Participant will be required to retake the entire class at its sole expense to be awarded a Certificate of Completion/Certification and CEUs.

Participant acknowledges and agrees that if virtual or live training is cancelled six (6) days or less from the first day of the course, no refund will be given. The FED Learning Center may, in its sole discretion, permit rescheduling from time to time.

Participant understands that the FED Learning Center reserves the right to cancel any course or offering at any time without notice. In the event a cancellation is required for any reason, all registered participants will be notified as soon as possible before the start of that course.

Participant agrees to abide by any safety and health rules and regulations provided by the FED Learning Center, including those related to the novel coronavirus, COVID-19, such as mask mandates. Participant agrees to release and hold harmless the FED Learning Center, its officers, directors, representatives, agents, partners and staff from any and all sickness (including but not limited to COVID-19), actions, cause of action, claims, demands and/or liabilities arising out of or related in any way to Participant’s participation in the activities at the FED Learning Center.

Participant agrees to abide by any safety rules and regulations provided by the FED Learning Center. Participant agrees to release and hold harmless the FED Learning Center, its officers, directors, representatives, agents, partners and staff from any and all injury, actions, cause of action, claims, demands and/or liabilities arising out of or related in any way to Participant’s participation in the activities at the FED Learning Center.

Participant acknowledges that the information at the FED Learning Center is provided for education and information purposes only. Participant acknowledges, agrees and understands that they should always use their best judgment and follow manufacturer instruction. In no event shall the FED Learning Center be liable for any actions, judgments, instructions or decisions in the field.

Participant acknowledges that if they are not satisfied with a course, by that course’s midpoint, they can notify the FED Learning Center for a full refund.

Participant grants the FED Learning Center and its partners the right to take and use photos and videos of Participant and its employees, without compensation for their business purposes (website, printed collateral, etc.) during in-person events.

Participant agrees and consents to receive electronically all communications, agreements, notices, statements, disclosures and other documents that the FED Learning Center provides in connection with my training at the FED Learning Center. I acknowledge and understand that any communication I accept or agree to receive electronically will be enforceable without my physical signature on a piece of paper. I acknowledge and understand that I may withdraw my consent by calling my FED Learning Center representative and my withdrawal of consent will be effective within a reasonable period of time after it is received.

Participant understands that they may request to associate their member profile with their employer’s corporate profile. If their employer also agrees to associate that thereby grants the employer (corporate member) visibility of all of the participant’s student information including training discipline(s), date(s), quiz score(s), certificate(s) and CEU(s). Participant acknowledges and understands that they may withdraw their consent to associate their member profile with their employer by calling an FED Learning Center representative and request to withdrawal consent.   

Participant understands that the FED Learning Center differentiates successful participation of In-Person Hands-On Courses with Certification versus Virtual Live and Virtual On-Demand Courses as Certificate of Completion, due to instructor visibility of Participants performance with equipment.

Participant understands that they must achieve an 80% or greater on each quiz to achieve my Certificate and my CEUs. In the event that 80% is not achieved they will be allowed to retake the quiz an additional two (2) times for a total of three (3) tries. If 80% or better is still not achieved they understand they must retake the course segment and at that time will achieve an additional three (3) quiz attempts. 

Participant acknowledges and agrees that the material provided by the FED Learning Center is for the registered user only.  No permission is granted to share, print, copy, reproduce, distribute, transmit, upload, download, store, stream in groups, alter, or modify the content contained in this resource.

Participant agrees that the pricing for parts and products received by suppliers shall be considered confidential and Participant agrees to hold such information in strict confidence and not disclose it to any third parties during any FED Learning Center event.

Participant understands that the FED Learning Center’s liability insurance does not provide coverage for any injury occurring to the Participants, their employers or their employees that participate in training at the FED Learning Center. Participant agrees to indemnify and hold the FED Learning Center harmless from any injury, loss, damage or cost incurred or caused by Participant, or if applicable, its employees, as a result of their presence at the FED Learning Center and participation in the training activities. Participant agrees to waive any and all claims and causes of action which it/he/she may have against the FED Learning Center arising out of participation in the training activities, including but not limited to the training materials and the training or the application of the training materials or training. Participant agrees and acknowledges that neither the FED Learning Center nor its insurance carriers shall be responsible for paying benefits or other amounts for loss or injuries to Participant or any third party resulting from such loss.  Â